What to Know About Reservations
General Questions
Tour Information
Service & Support
Waivers & IDs
Subscription & Billing
All About the Alcohol
Subscription & Billing
The In's-and-Out's of the Do's-and-Don'ts
Subscription & Billing
When Life Interrupts the Party
Subscription & Billing
What to Know About Reservations
Yes, due to limited seating and high demand reservations are a must so we can accommodate as many people as possible.
Do We Need a Reservation?
The minimum for a tour to go out is 12. If you have a party of 2, book your reservation and we will do our best to make sure 10 other people book on that tour as well. If for any reason your scheduled time does not fill up, we will work with you to secure another tour while you’re in town.
How many people need to be booked on a tour for it to go out?
Yes! If that’s how you roll then we’ll roll with you, but you still have to have a minimum of 12 people and you will be charged the price as if you were booking all 25 seats. If you have questions about the minimum or the price, please contact us info@bigdragbus.com
Can I reserve the entire bus for a private party?
When booking your reservation, the number of seats that are available will show for each of our tours. If you see a tour that can accommodate your tour size don’t hesitate. Nashville has 50k-150k tourist come into the city on any given weekend.
How do I see if there are enough seats available for me to book my tour?
Our capacity limit is 25 people.
What’s the maximum capacity of the bus?
We can only accommodate 25 people at a time. If you have a group of 25+ we recommend splitting the group in half and scheduling two tours. Please contact us at info@bigdragbus.com so we can assist you with booking.
What if I have more than 25 people?
Yes, BUT we highly suggest that one person books the tour for the entire group. If your group does decide to book individually, make sure that everyone books the same tour at the same time so no one from your group gets left out.
Can my group pay per person so I don’t have to pay for the entire reservation?
We have very little flexibility in moving tours as we are usually booked up far in advance. We will do everything we can to accommodate your party but please keep in mind that you are not the only customers we are trying to accommodate.
Can we move our scheduled tour time?
Unfortunately, we cannot extend tours unless you have a private tour. If you have a private tour and want to extend please contact us info@bigdragbus.com when making your reservation to discuss the details so we can make accommodations for you to do so.
Can we extend our tour?
No, everyone must come to our check in location so we can properly check waivers and ID’s.
Can you pick us up at our AirBnb/Hotel?
No, everyone must come to our check in location so we can properly check waivers and ID’s.
Can you pick us up at our AirBnb/Hotel?
Yes, all riders must be at least 21 years old. In addition, everyone must bring a valid, government-issued ID to check in. Anyone who books a guest who is under 21 will not receive a refund, and not be allowed to participate. Fake ID's will be taken and turned over to the police, and the guest presenting it shall not be allowed on the tour.
What Is Your Cancellation Policy?
Absolutely! Twice, actually. Nashville is a VERY strict ID-checking city, and anyone that plans on riding our bus needs to have their ID. We require a government-issued ID - typically a driver's license, Military ID or passport. We DO NOT accept college ID's or any other type of ID not government-issued. This is a state law and we have no choice but to abide by it. Our manager has final discretion on accepting an ID. Fake ID's will be held and released to the Metro Police Department – another law we have to follow. If your fake I.D. is confiscated, you’re welcome to contact the MPD to get it back.
What About Severe Weather?
Tour Information
You’ll be spending around 2 hours and 15 minutes with us. This includes your check-in and the 90 minute tour.
How Long is the Tour?
We will provide coolers with clean ice. Outside food and/or coolers are not permitted, so don’t bring them.
What's Included?
1517 Church Street, Nashville TN 37203 (Check in location is inside of Tribe – an “everybody-friendly” music video bar in Midtown. Come early and grab a drink!)
Where Do We Start/Check-In?
We recommend 45 minutes before the tour. After everyone in your group gets checked in, you’ll have time to grab a drink at the bar, shop our merch, and use the restroom.
How Early Can We Arrive?
We want to ensure you have enough time after the waiver process and ID checks (20-25 minutes) to grab a drink, shop our merch, use the restroom, and snap some pre-tour pics! 15 minutes prior to your tour, we will begin the boarding process and go over rules and introductions.
Why Do We Need to Check in 45 Minutes Before Our Tour?
Yes, as long as you’re not on the 10am tour. The bar opens at 9am for drinks and food. If you’re hungry, we recommend showing up at least 1 hour and 15 minutes prior to your tour time to grab some food from our very own Suzy Wong's Kitchen!
Can We Arrive Earlier Than 45 Minutes?
That’s easy…DON’T BE LATE! We cannot, under any circumstance, hold up a bus full of people for a group that is running late. You must be checked in at least 15 minutes prior to your scheduled tour time. Please plan ahead, be respectful, and be on time! Nashville traffic is unpredictable, so plan accordingly. No-shows will not receive a refund.
What If I'm Running Late?
YES! All tours will leave at their scheduled times. If you show up late, and the waivers aren't signed, the bus WILL LEAVE YOU. Remember, the cut-off of check-in is 15 minutes before the tour is scheduled to leave. Arrive on time, with your waivers filled out properly. Remember, our Check-In location is at one of Nashville’s hottest bars, so come early and grab a drink before the bus departs.
Will The Bus Leave Without Me?
We have very limited on-site parking, as well as a few metered spots on the street, however we recommend using a ride-share app. We don’t want anyone driving after partying with us.
Do You Have Parking?
There are no restrooms on the bus. We have restrooms at our check in location and will have a very short restroom break halfway through the tour.
Are There Restrooms on the Bus?
We end where we start - 1517 Church Street, Nashville TN 37203
Where Does the Tour End?
Per city regulations, riders can only be picked up from and dropped off at our designated check-in location. We are located less than a mile from Honkey Tonk Row, The Gulch, and Midtown districts.
Can We Be Dropped Off Downtown?
We are not responsible for any left/lost items on the bus, but we will do our best to get it back to you. All items left on the bus will be brought back to the check-in location and held until the end of the weekend. If unclaimed at that point, all items will be discarded. All alcohol left behind will be tossed after the tour.
What if I leave Something Behind on the Bus?
We are not responsible for any left/lost items on the bus, but we will do our best to get it back to you. All items left on the bus will be brought back to the check-in location and held until the end of the weekend. If unclaimed at that point, all items will be discarded. All alcohol left behind will be tossed after the tour.
What if I leave Something Behind on the Bus?
You are free to take any unopened containers with you, but keep in mind it is against TN State Law to take any containers (opened or unopened) into any other business.
What Happens With Our Unopened Drinks?
Absolutely! Twice, actually. Nashville is a VERY strict ID-checking city, and anyone that plans on riding our bus needs to have their ID. We require a government-issued ID - typically a driver's license, Military ID or passport. We DO NOT accept college ID's or any other type of ID not government-issued. This is a state law and we have no choice but to abide by it. Our manager has final discretion on accepting an ID. Fake ID's will be held and released to the Metro Police Department – another law we have to follow. If your fake I.D. is confiscated, you’re welcome to contact the MPD to get it back.
Are There Restrooms on the Bus?
Waivers & IDs
We require waivers be filled out prior to day of the tour. You can do this by clicking the link in your confirmation email. PLEASE NOTE: All waivers must be filled out and signed with your LEGAL name. If your name is Jennifer then Jen will not pass; neither will Andy if you’re Andrew or JT if you’re Justin Timberlake. Your waiver is a legal document and must be filled out properly. Doing so speeds up the check-in process and gives your group more time to shop and drink prior to the tour. PAPER WAIVERS ARE NOT ACCEPTED
Do we have to fill out our waiver before the day of the tour?
Yes, all riders must be at least 18 years old. In addition, everyone must bring a valid, government-issued ID to check in. Anyone who books a guest who is under 18 will not receive a refund, and not be allowed to participate. Fake ID's will be taken and turned over to the police, and the guest presenting it shall not be allowed on the tour.
Is There An Age Limit?
Absolutely! Twice, actually. We require a government-issued ID (ie. Valid Driver's License, Military ID or Passport.) We DO NOT accept college ID's or any other type of non-government issued ID. Our manager has final discretion on accepting an ID. Fake ID's will be held and released to the Metro Police Department and you must contact them to retrieve it.
Do You Check IDs?
All About The Alcohol
Yes! You can purchase alcoholic beverages when you arrive for your tour or you can buy them in advance when you make your reservation.
BYOB – No Glass!
(Or Grab Something at Check-in)
Do You Sell Alcohol?
The average person drinks 2-3 drinks while on the tour. If you purchase three drinks, that is one drink for every thirty minutes.
How Many Drinks Should I Purchase?
You are free to take any unopened containers with you, but keep in mind it is against TN State Law to take any containers (opened or unopened) into any other business.
Can We Bring Our Own Hard Alcohol and Mixers?
What Happens to Our Unopened Beverages?
We want you to have FUN, but you are responsible for your own behavior. Anyone who arrives or becomes intoxicated before their tour will not be allowed to board the bus. While we encourage drinking, partying and having a blast, the queens and/or bus driver will have full authority to stop the bus and remove any person or persons if their behavior becomes disruptive or disrespectful. (Yes, this includes the beautiful bride; the groom; or Maid of Honor!). Refunds will not be given under any circumstance if you or your party are not permitted to ride or are removed at any point.
Where Is The Nearest Liquor Store?
What If I Show Up Intoxicated?
Yes. As stated in the waiver you signed, we will charge the card on file a $250 fee in the event you get sick or urinate on the bus. Please keep in mind that if you do either one, you will be kicked off the bus immediately. Don’t be that person that ruins everyone’s good time! Have fun, and DRINK RESPONSIBLY.
Can Tribe Sell To-Go Drinks?
Is There a Fee for Getting Sick on the Bus?
The In's-and-Out's of the Do's-and-Don'ts
Our staff all work for gratuity - it's how they are able to afford their outrageous costumes, gorgeous makeup, and provide food and shelter for their fur-babies and families. The average gratuity is $10-$15 a person for each queen, but tip as much as you’d like. Like Dolly Parton once said, “It takes a lot of money to look this cheap!” We can also add gratuity to your card when booking the tour if you would like. If you book a private tour there will be an automatic 20% gratuity added to your total at checkout.
Should I Tip The Performers?
Beverages are available to purchase at check-in. (No outside food or beverages are permitted on the bus.) Don’t forget to bring cash to tip your queens and your positive/fun attitude!!
What Can I Bring?
We do not allow coolers, glass, luggage, food, large bags or items, decorations, silly string, confetti, glitter, or adult novelties of any size (you know what they are.) Outside alcohol is not permitted on the bus. If you bring your own, it will be kept for you at the check-in location and you can retrieve it at the end of your tour. Bad attitudes, vulgar language, rude and disrespectful people will not be tolerated.
What Can't I Bring?
No. We recommend you save your decoration money to buy a Big Drag Bus souvenir instead! You’ll be the envy of your friends back home and it’s a memory you’ll remember forever.
Can I Decorate?
99+% of our guests are FANTASTIC! We are very easy to get along with and LOVE to party! But there as some things that are big NO-NO’s. Please refer to our Code of Conduct and your signed waiver for a comprehensive list. Our staff has full authority to have you removed from the bus at any point for not following their directions. If this happens, a refund will not be issued.
What Will Get Me Kicked Off?
Yes. As stated in the waiver you signed, we will charge the card on file a $250 fee in the event you get sick or urinate on the bus. Please keep in mind that if you do either one, you will be kicked off the bus immediately. Don’t be that person that ruins everyone’s good time! Have fun, and DRINK RESPONSIBLY.
Is There a Fee For Getting Sick on the Bus?
All riders must abide by our Code of Conduct. The following actions are not allowed while riding The Big Drag Bus and include but are not limited to the following:
- Standing during the drag queens’ performance
- Getting on stage with the drag queen
- Touching the drag queens in any way
- Vulgar or socially inappropriate music
- Obscene or disrespectful language
- Over-intoxication
- Vomiting on or around the bus
- Public urination on or around the bus
- Destruction of our property
- Any form of indecent exposure
- Giving alcohol to non-passengers
- Littering
If anyone violates any of these actions, you will be removed immediately and the tour will be canceled at driver’s discretion and no refund will be honored.
Code of Conduct
All riders must abide by our Code of Conduct. The following actions are not allowed while riding The Big Drag Bus and include but are not limited to the following:
- Standing during the drag queens’ performance
- Getting on stage with the drag queen
- Touching the drag queens in any way
- Vulgar or socially inappropriate music
- Obscene or disrespectful language
- Over-intoxication
- Vomiting on or around the bus
- Public urination on or around the bus
- Destruction of our property
- Any form of indecent exposure
- Giving alcohol to non-passengers
- Littering
If anyone violates any of these actions, you will be removed immediately and the tour will be canceled at driver’s discretion and no refund will be honored.
Code of Conduct
Yes, all riders must be at least 21 years old. In addition, everyone must bring a valid, government-issued ID to check in. Anyone who books a guest who is under 21 will not receive a refund, and not be allowed to participate. Fake ID's will be taken and turned over to the police, and the guest presenting it shall not be allowed on the tour.
Code of Conduct
Absolutely! Twice, actually. Nashville is a VERY strict ID-checking city, and anyone that plans on riding our bus needs to have their ID. We require a government-issued ID - typically a driver's license, Military ID or passport. We DO NOT accept college ID's or any other type of ID not government-issued. This is a state law and we have no choice but to abide by it. Our manager has final discretion on accepting an ID. Fake ID's will be held and released to the Metro Police Department – another law we have to follow. If your fake I.D. is confiscated, you’re welcome to contact the MPD to get it back.
Do You Check IDs?
When Life Interrupts the Party
Because our bus is fully enclosed, we run rain or shine, hot or cold, unless storms become severe. Rarely will a tour be cancelled, but a 10-15 minute delay is possible. Do not assume your tour is cancelled if there is severe weather. We will contact you if we need to inform you anything about your reservation so no-call, no-shows will be charged in full, no exceptions.
Lightning and Thunder and Rain... Oh My!
In the rare event a tour is cancelled, we will contact you by phone or text as soon as possible, so please give us your cell phone number when making your reservation. Please do not call about your tour being cancelled. If you haven't heard from us, assume your tour is still on.
How Will I Know if a Tour is Cancelled?
You will receive a full refund if you cancel three weeks prior to your scheduled tour. Refunds will not be given if you cancel less than three weeks before your tour. All last-minute cancellations and no-shows will be charged in full. We will not make exceptions to this rule under any circumstance.
