frequently asked questions
reservations
Do We Need A
Reservation?
Reservation?
Yes. Due to limited seating and high demand reservations are a must so we can accommodate as many people as possible.
How Many People Need To Be Booked For a Tour to Go Out?
The minimum for a tour to go out is 12. If you have a party of 2, book your reservation and we will do our best to make sure 10 other people book on that tour as well. If for any reason your scheduled time does not fill up, we will work with you to secure another tour while you’re in town.
Can I Reserve the Entire Bus for a Private Party?
Yes! If that’s how you roll then we’ll roll with you, but you still have to have a minimum of 12 people and you will be charged the price as if you were booking all 25 seats. If you have questions about the minimum or the price, please contact us info@bigdragbus.com
Can My Group Pay Per Person?
Yes, BUT we highly suggest that one person books the tour for the entire group. If your group does decide to book individually, make sure that everyone books the same tour at the same time so no one from your group gets left out.
Can We Extend Our Tour?
Unfortunately, we cannot extend tours unless you have a private tour. If you have a private tour and wanted to extend please contact us at info@bigdragbus.com when making your reservation to discuss the details so we can make accommodations for you to do so.
How Do I See if There are Enough Seats Available?
When booking your reservation, the number of seats that are available will show for each of our tours. If you see a tour that can accommodate your tour size don’t hesitate. Nashville has 50k-150k tourist come into the city on any given weekend.
What's The Maximum Capacity of the Bus?
Our capacity limit is 25 people.
How Do I See if There are Enough Seats Available?
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What If I Have More Than 26 People?
We can only accommodate 26 people at a time. If you have a group of 27+ we recommend splitting the group in half and scheduling two tours. Please contact us so we can assist you with booking.
Can We Move Our Tour Time?
We have very little flexibility in moving tours as we are usually booked up far in advance. We will do everything we can to accommodate your party but cannot guarantee it.
tour information
How Long is the Tour?
You’ll be spending around 2 hours and 15 minutes with us. This includes your check-in and the 90 minute tour.
What's Included?
We will provide coolers with clean ice. Outside food, drinks, and/or coolers are not permitted, so don’t bring them.
Where Do We Start/Check-In?
1517 Church Street, Nashville TN 37203 (Check in location is inside of Tribe – an “everybody-friendly” music video bar in Midtown. Come early and grab a drink!)
How Early Can We Arrive?
We recommend 45 minutes before the tour. After everyone in your group gets checked in, you’ll have time to grab a drink at the bar, shop our merch, and use the restroom.
Why Do We Need To Check In Early?
We want to ensure you have enough time after the waiver process and ID checks (20-25 minutes) to grab a drink, shop our merch, use the restroom, and snap some pre-tour pics! 15 minutes prior to your tour, we will begin the boarding process and go over rules and introductions.
What If We Leave Something on the Bus?
We are not responsible for any left/lost items on the bus, but we will do our best to get it back to you. All items left on the bus will be brought back to the check-in location and held until the end of the weekend. If unclaimed at that point, all items will be discarded. All alcohol left behind will be tossed after the tour.
Can We Arrive Earlier Than 45 Mins?
Yes, as long as you’re not on the 10am tour. The bar opens at 9am for drinks and food. If you’re hungry, we recommend showing up at least 1 hour and 15 minutes prior to your tour time.
What If I'm Running Late?
That’s easy…DON’T BE LATE! We cannot, under any circumstance, hold up a bus full of people for a group that is running late. You must be checked in at least 15 minutes prior to your scheduled tour time. Please plan ahead, be respectful, and be on time! Nashville traffic is unpredictable, so plan accordingly. No-shows will not receive a refund.
Will The Bus Leave Without Me?
YES! All tours will leave at their scheduled times. If you show up late, and the waivers aren't signed, the bus WILL LEAVE YOU. Remember, the cut-off of check-in is 15 minutes before the tour is scheduled to leave. Arrive on time, with your waivers filled out properly. Remember, our Check-In location is at one of Nashville’s hottest bars, so come early and grab a drink before the bus departs.
Are There Restrooms on the Bus?
There are no restrooms on the bus. We have restrooms at our check in location and will have a very short restroom break halfway through the tour.
Where Does The Tour End?
We end where we start - 1517 Church Street, Nashville TN 37203
Can We Be Dropped Off Downtown?
Per city regulations, riders can only be picked up from and dropped off at our designated check-in location. We are located less than a mile from Honkey Tonk Row, The Gulch, and Midtown districts.
alcohol
Do You Sell Alcohol?
Yes! You can purchase alcoholic beverages when you arrive for your tour or you can buy them in advance when you make your reservation.
How Many Drinks Should I Purchase?
The average person drinks 2-3 drinks while on the tour. If you purchase three drinks, that is one drink for every thirty minutes.
What Happens To Our Un-opened Drinks?
You are free to take any unopened containers with you, but keep in mind it is against TN State Law to take any containers (opened or unopened) into any other business.
What If I Show Up Intoxicated?
We want you to have FUN, but you are responsible for your own behavior. Anyone who arrives or becomes intoxicated before their tour will not be allowed to board the bus. While we encourage drinking, partying and having a blast, the queens and/or bus driver will have full authority to stop the bus and remove any person or persons if their behavior becomes disruptive or disrespectful. (Yes, this includes the beautiful bride; the groom; or Maid of Honor!). Refunds will not be given under any circumstance if you or your party are not permitted to ride or are removed at any point.
Can We Drop Off Alcohol Before Our Tour?
No. All alcohol must be purchased on site prior to the start of your tour.
Is There A Fee for Getting Sick on the Bus?
Yes. As stated in the waiver you signed, we will charge the card on file a $250 fee in the event you get sick or urinate on the bus. Please keep in mind that if you do either one, you will be kicked off the bus immediately. Don’t be that person that ruins everyone’s good time! Have fun, and DRINK RESPONSIBLY.
do's & dont's
Should We Tip the Performers?
Our staff works for gratuity - it's how they are able to afford their outrageous costumes, gorgeous makeup, and provide food and shelter for their fur-babies and families. The average gratuity is $10-$15 a person for each queen, but tip as much as you’d like. Like Dolly Parton once said, “It takes a lot of money to look this cheap!” We can also add gratuity to your card when booking the tour if you would like. If you book a private tour there will be an automatic 20% gratuity added to your total at checkout.
What Can We Bring?
Beverages are available to purchase at check-in. (No outside food or beverages are permitted on the bus.) Don’t forget to bring cash to tip your queens and your positive/fun attitude!
What Can't We Bring?
We do not allow coolers, glass, luggage, food, large bags or items, decorations, silly string, confetti, glitter, or adult novelties of any size (you know what they are.) Outside alcohol is not permitted on the bus. If you bring your own, it will be kept for you at the check-in location and you can retrieve it at the end of your tour. Bad attitudes, vulgar language, rude and disrespectful people will not be tolerated.
Code of Conduct
All riders must abide by our Code of Conduct. The following actions are not allowed while riding The Big Drag Bus and include but are not limited to the following:
- Standing during the drag queens’ performance
- Getting on stage with the drag queen
- Touching the drag queens in any way
- Vulgar or socially inappropriate music
- Obscene or disrespectful language
- Over-intoxication
- Vomiting on or around the bus
- Public urination on or around the bus
- Destruction of our property
- Any form of indecent exposure
- Giving alcohol to non-passengers
- Littering
If anyone violates any of these actions, you will be removed immediately and the tour will be canceled at driver’s discretion and no refund will be honored.
- Standing during the drag queens’ performance
- Getting on stage with the drag queen
- Touching the drag queens in any way
- Vulgar or socially inappropriate music
- Obscene or disrespectful language
- Over-intoxication
- Vomiting on or around the bus
- Public urination on or around the bus
- Destruction of our property
- Any form of indecent exposure
- Giving alcohol to non-passengers
- Littering
If anyone violates any of these actions, you will be removed immediately and the tour will be canceled at driver’s discretion and no refund will be honored.
severe weather & cancellations
Lightning & Thunder & Rain... Oh My
Because our bus is fully enclosed, we run rain or shine, hot or cold, unless storms become severe. Rarely will a tour be cancelled, but a 10-15 minute delay is possible. Do not assume your tour is cancelled if there is severe weather. We will contact you if we need to inform you anything about your reservation so no-call, no-shows will be charged in full, no exceptions.
How Will We Know if a Tour is Cancelled?
In the rare event a tour is cancelled, we will contact you by phone or text as soon as possible, so please give us your cell phone number when making your reservation. Please do not call about your tour being cancelled. If you haven't heard from us, assume your tour is still on.
What If We Need To Cancel?
You will receive a full refund if you cancel three weeks prior to your scheduled tour. Refunds will not be given if you cancel less than three weeks before your tour. All last-minute cancellations and no-shows will be charged in full. We will not make exceptions to this rule under any circumstance.
